Credit Guide
Last updated:
[OWNER TO CONFIRM: A Credit Guide has prescribed content under the National Consumer Credit Protection Act. This page is a structured placeholder — populate it from your licensee's approved Credit Guide template before launch. Do not publish this page with placeholders in place.]
Who provides your credit assistance
- Business: Influx Financial
- ABN: [OWNER TO CONFIRM: ABN]
- Credit licence: [OWNER TO CONFIRM: Australian Credit Licence number, or Credit Representative number and the licensee's name and ACL]
- Contact: 03 7047 9370 · admin@influxfinancial.com.au
Our lender panel
[OWNER TO CONFIRM: aggregator name and a statement of the lender panel, including the six lenders with whom you conduct the most business, as required.]
How we are paid
[OWNER TO CONFIRM: commission arrangements — upfront and trail commission ranges, any fees payable by the client, and how the client can request commission information.]
Best interests duty
When we provide credit assistance for regulated credit contracts, we are required to act in your best interests and to prioritise your interests over ours.
If something goes wrong
Our internal complaints process is described on our Complaints page. If we cannot resolve your complaint, you may contact the Australian Financial Complaints Authority (AFCA) — [OWNER TO CONFIRM: AFCA membership number] — at afca.org.au or 1800 931 678.